Privacy Policy

Privacy Policy for Luxe Electrical Industries

Luxe Electrical Industries ("Luxe Electrical," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you use our website located at www.luxeelectricalindustries.com.au (the "Site").

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use the Site.

Information We Collect

When you visit the Site, we may collect both personal and non-personal information. Personal information refers to information that can be used to identify you as an individual, such as your name, email address, phone number, and address. Non-personal information is data that does not directly identify you and may include information such as your IP address, browser type, and operating system.

We collect information from you when you:

  1. Contact us: When you contact us through the contact form on our website or via email, we may collect your name and email address, as well as any other information you provide.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To provide and improve our products and services.

  2. To process transactions and fulfill orders.

  3. To communicate with you, including responding to inquiries and providing customer support.

  4. To send you marketing communications, such as newsletters and promotional offers, if you have opted in to receive them.

  5. To personalise your experience on our website.

  6. To prevent fraud and ensure the security of our website and services.

How We Protect Your Information

We take the security of your information seriously and implement reasonable security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Your Information

We may share your information with third parties for the following purposes:

  1. With service providers who assist us in operating our website, conducting our business, or providing services to you.

  2. With our business partners and affiliates for marketing and promotional purposes, provided that you have opted in to receive such communications.

  3. When required by law or in response to a valid legal request, such as a subpoena or court order.

  4. In connection with a merger, acquisition, or sale of all or a portion of our business.

We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes without your consent.

Your Choices

You have the right to access, update, or delete your personal information at any time. You may also unsubscribe from our marketing communications by following the instructions included in the emails we send you or by contacting us directly.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you by posting the updated policy on this page and updating the "Last Updated" date above.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at admin@luxeelectricalindustries.com.au.